The customer (the "Customer") has requested access to the legal practice management software, LEXARED, or its additional modules and apps (collectively the "Program"). The Customer, and each of its users, agree that the Program is subject to the terms and conditions of this Agreement.
This agreement is entered between LEXARED, hereinafter referred to as "We" or "LEXARED" and the payer and/or the recipient of services identified as part of the subscription process for LEXARED, hereinafter referred to as "You" or "Customer".
By accepting these terms and conditions, the Customer affirms that he is of legal age and legally capable of entering into a contract. In case the Customer is acting on behalf of a business entity, he affirms and warrants that he carries a valid authorization to enter into an agreement on behalf of that entity.
Therefore, by signing-up, ordering, and/or using LEXARED's services, the Customer agrees to be bound by all the terms and conditions of this agreement (hereinafter referred to as the Agreement).
LEXARED offers legal practice management software and services (the Services) which includes the following:
For any issue related to the Services, Customer may contact LEXARED's support by emailing support@lexared.legal or raising a support ticket from LEXARED Service Desk accessible from the Program.
If the Customer registers for a free trial of the Services, LEXARED will make the Services available on a trial basis and free of charge to the Customer until the earlier of (a) the end of the free trial period or (b) the start date of the paid subscription. During the free trial:
Unless the Customer subscribes to the Services before the end of the free trial period, all Customer data will be deleted from LEXARED's servers upon expiry of the trial.
The Customer hereby agrees to use the Services only in an authorized manner as per the terms of this Agreement. In case it is found that the Customer's use of Services violates the terms of this Agreement or any other applicable law, rule or regulation, LEXARED reserves the right to suspend or terminate the Customer's access immediately.
Each user requires a unique user ID and password to use the Program. Customer's users are allowed to choose their own credentials as long as their user IDs are not already in use, are not inappropriate, and do not infringe third-party rights. The Customer is responsible for maintaining the confidentiality of all credentials.
It is important that Customer closely monitors the status and identity of each user on its account — particularly users to whom Customer assigns administrative access. Each user has certain abilities and access rights provided by the Program, and LEXARED bears no liability for actions taken by users to whom the Customer has granted access.
6.1 In the performance of Services, LEXARED agrees to:
6.2 Reasonable attempts to correct errors on notice:
LEXARED warrants that it will, at its expense, make needed efforts to correct any errors for which LEXARED is directly and solely responsible, provided that the data necessary to correct such errors is available to LEXARED.
6.3
LEXARED disclaims all liability and shall not be liable in contract, tort (including negligence), statutory duty, pre-contract or otherwise arising out of or in connection with these Terms and Conditions or the Program for: loss of revenue or profits; loss of business or contracts; loss of anticipated savings; loss of data; or any indirect or consequential loss.
6.4
LEXARED is not liable for third-party solutions which are available via and/or integrated with the Program. Consequently, LEXARED cannot be held liable for the correctness, completeness, quality and reliability of information, or for the results achieved via the use of such third-party solutions.
6.5
The maximum liability of LEXARED in contract, tort (including negligence), statutory duty, or otherwise arising directly or indirectly with the Terms and Conditions or the Program is limited. For any one event or series of related events, the maximum liability shall not exceed the total fees paid by the Customer to LEXARED in the 12 months preceding the claim.
7.1 Customer agrees to:
7.2 Customer Representations:
8.1 Initial Term:
The initial subscription term shall begin on the effective date of Customer subscription and expire at the end of the period selected during the subscription process. After placement of order, the Customer is entitled to cancel the order free of charge within a period of 15 days with money-back guarantee on subscription fees.
8.2 Renewal of Term:
Unless one of the parties gives the other a written notice that he does not intend to renew the subscription, the paid subscription and this Agreement will automatically renew for the period selected by Customer at its last term. Renewal notice must be sent at least 30 days before the expiry of the current term.
8.3 Termination by Customer:
Customer may terminate this Agreement before the end of the Term without liability (except for amounts due for Services provided up to the effective date of termination) if LEXARED:
8.4 Termination/Suspension by LEXARED:
LEXARED may terminate this Agreement or suspend the Services before the end of the Term without liability:
During suspension, the Customer will not be able to access the Services. Following suspension, LEXARED shall keep the Customer's account suspended for a maximum period of 90 days, after which the account will be deleted. Following termination, Customer's data and account settings shall be irrevocably deleted within 90 days from the date of termination.
9.1 In accordance with these Terms and Conditions, the Customer is granted a non-exclusive limited right to use the Program which is made available online as a cloud software. The Customer does not acquire the Program or any copy or part of it.
9.2 The Customer's subscription entitles the Customer to use the Program for the number of users selected. If the Customer needs to increase the number of users or modules, the subscription will be upgraded accordingly.
9.3 Only Customer's users are entitled to use the Program, and the Program may not be used for or on behalf of any other parties or for data processing or the provision of Services for other parties.
9.4 The Customer is not entitled to assign the subscription or grant access to the Program, whether in full or in part, to any third party without prior written consent from LEXARED.
9.5 The Customer shall ensure that the Program is not used in any manner which reflects adversely upon the name, reputation and/or goodwill of LEXARED or in breach of any applicable laws or regulations.
10.1 As between the parties, the Customer shall own any and all data it provides to LEXARED or the Program. The Program permits the Customer to export records and data held inside the Program's database.
10.2 LEXARED will not process any Customer data to generate reports outside the database dedicated for the Customer. Customer data entered into the Program will be accessible by the Customer's users only.
10.3 LEXARED shall take all necessary technical and organisational security and data protection measures to ensure safe and secure hosting of any Customer data.
10.4 LEXARED has the obligations to delete Customer data 90 days after termination of the subscription regardless of the reason for termination, and LEXARED will not store any Customer data after such time.
10.5 LEXARED may disclose Customer data to third parties and public authorities where such disclosure is regulated by law.
10.6 LEXARED integrates with Google Calendar to enable two-way sync between LEXARED calendar and Google Calendar. LEXARED processes lists of calendars, meetings, attendees and timings but does not store attendee information beyond what is necessary for the sync.
11.1 Fees:
The fees set forth in the order form created at the outset of Customer's account shall be effective for the Initial Term and each renewal Term of this Agreement, provided that LEXARED shall have the right to revise these fees at any time during the Term by giving the Customer written notice at least 30 days in advance of the renewal date.
11.2 Billing and Payment Arrangements:
LEXARED will bill the Customer on an annual or any other mutually agreed period basis for all recurring fees published on the LEXARED website at lexared.legal/pricing. For recurring fees, no refund or adjustment will be made for any unused portion of a subscription period.
11.3 Payment:
LEXARED accepts payment by credit card, wire transfer, or cheque. If paying by credit card, the Customer shall at all times provide and keep current and updated contact, credit card, and billing information.
11.4 Taxes:
Customer acknowledges that all applicable taxes, duties or government levies are not included in the fees and expenses charged under this Agreement. Customer will make timely payment of all applicable taxes.
12.1 LEXARED strives towards the highest possible operational stability, but shall not be responsible or liable for any breakdowns or service interruptions, including interruptions caused by factors beyond its control.
12.2 In the event of an interruption of service, LEXARED will use reasonable endeavours to restore normal operations as soon as possible.
12.3 Planned interruptions will mainly take place based on prior notifications to the Customer.
LEXARED may update, amend, modify or supplement the terms and conditions of this Agreement from time to time and will use reasonable efforts to notify the Customer regarding the changes. The Customer is responsible for regularly reviewing the latest version of these Terms and Conditions.
LEXARED provides the Services "as is". Customer expressly agrees that use of the Services is at Customer's sole risk. LEXARED and its subsidiaries, affiliates, officers, employees, agents, partners, vendors and licensors make no warranty that the Services will be uninterrupted, timely, secure, or error-free.
LEXARED shall not be liable for any indirect, incidental, special, punitive or consequential damages, including but not limited to loss of profits, data, goodwill, or other intangible losses. Notwithstanding anything to the contrary, LEXARED's aggregate liability shall not exceed the fees paid by the Customer in the 12 months prior to the claim.
15.1 All Intellectual Property Rights owned by a party, its licensors or subcontractors as on the effective date of this Agreement shall continue to be owned by such party. The Program and any information provided by it, other than the Customer's data, is protected by copyright and other intellectual property rights and is owned by or licensed to LEXARED.
15.2 Customer agrees to let LEXARED use its organisation's logo in LEXARED's customer list and on its website. Customer can notify LEXARED to remove its logo in writing and LEXARED shall remove it within fifteen (15) days.
15.3 Customer acknowledges that LEXARED makes no representation, warranty or assurance that Customer's equipment and software will be compatible with LEXARED's equipment, software and systems or the Services.
Customer and LEXARED shall indemnify, defend and hold harmless each other (and their subsidiaries, affiliates, officers, employees, agents, partners, vendors and licensors) from any and all claims, damages, losses, liabilities, costs and expenses arising out of or related to any breach of this Agreement by the indemnifying party.
This Agreement shall be governed by and construed in accordance with the laws of England. The Customer agrees that in the event any claim or suit is brought in connection with this Agreement, it shall be brought before the non-exclusive jurisdiction of the courts of London.
In the event that any one or more of the provisions contained herein shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision of this Agreement, and this Agreement shall be construed as if such invalid, illegal or unenforceable provision had never been contained herein.
No waiver by LEXARED of any breach by the Customer of any of the provisions of this Agreement shall be deemed a waiver of any preceding or succeeding breach of this Agreement. No such waiver shall be effective unless it is in writing and signed by the parties.
Neither party may assign or transfer this Agreement or any rights or obligations hereunder, in whole or in part, except with the prior written consent of the other party, which shall not be withheld unreasonably. Notwithstanding the foregoing, LEXARED may assign this Agreement to any of its affiliates or in the event of a merger, acquisition or sale of all or substantially all of its assets.
These terms and conditions, along with the privacy policy and all references, constitute the sole and entire Agreement of the parties with respect to the subject matter contained herein, and supersede all prior terms and conditions agreed to by the Customer.
Neither party shall be held liable for any failure or delay in performing their obligations under this Agreement due to a Force Majeure Event. A "Force Majeure Event" refers to circumstances beyond a party's control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, pandemics, or failure of third-party networks or infrastructure.
LEXARED is committed to the protection of Customer's privacy. When you visit LEXARED's website, you will be alerted whenever a cookie is used in pages with a link to its Privacy Policy.
LEXARED collects data that the Customer provides directly when signing up to use the Program. LEXARED also automatically collects data about how you access and use the Program, including the first page entered, whether you have visited the website before, and the duration of your visit. This data is collected using cookies, web beacons and log files.
The data collected about users and visitors is not shared with any other party outside LEXARED, except where required by law or public authority.
The personal data we collect is stored in a secure environment and treated confidentially. Access to this data is limited to selected LEXARED employees.
At LEXARED, we monitor our performance around the clock. Every 24 hours we back up your data and store it in a separate physical site. With LEXARED, automatic offsite storage is enabled without any action required from you.
LEXARED guarantees 99.9% availability, 24 hours a day, 7 days a week, through redundant facilities and servers. Privacy is an integral part of everything we do at LEXARED — it is how we conduct our business every single day.